iD Mobile customers that have a phone from iD Mobile that was bought before May 2016, the phone is likely to be locked for use on the iD Mobile network. Please complete the form below and your Unlock Code will be sent to you.
iD Mobile customers that have a phone from iD Mobile that was bought after May 2016 the phone is not likely to be locked. If the phone was not bought from iD Mobile no action is required.
Handy tip: To find out if your phone is unlocked pop a SIM card in from another network and see if you get a network signal on the top of your phone. If you do, your phone is not locked.
How to get your phone’s IMEI.
Go to your phone’s call screen and enter *#06#. A 15 digit number will be displayed. Write it down. This your IMEI code. Depending on the manufacturer and model of your phone your IMEI may also be found in your phone’s settings or on the box that your phone was in).
Fields marked with an asterisk (*) are required.